Shipping & Returns


 SHIPPING

We offer free shipping on all orders.

Australia Post delivery estimates are 5 business days within Australia, 6-15 business days to New Zealand and the United States, and 6+ business days to the United Kingdom and elsewhere.

We know you want to wear your new purchase as soon as possible, so we process and post all items (in stock) within one business day.

Please note that shipping times are as estimated by Australia Post and once a parcel leaves us, we are unable to expedite its delivery. The vast majority of parcels are delivered within estimated timeframes but there can be delays which are outside our control. If you would like an update on your delivery, track your item here, or call Australia Post on 13 76 78 within Australia, or +61 3 8847 9045 from overseas.

Express Post upgrade fees:

Australia | $5 | 1-2 business days
New Zealand | $15 | 3-4 business days
United States | $28 | 4 business days
UK | $28 | 4 business days
Rest of world | $28 | most destinations 4-5 business days

Please note that the following public holidays are non-service days for Australia Post:

Christmas Day - Monday 25 December

Boxing Day - Tuesday 26 December

RETURNS POLICY

You may return new, unworn items within 7 days of delivery for an exchange, refund or store credit. We recommend returning your item via tracked post as we are not responsible for lost items and will not process your exchange or refund until the parcel has been received.

Simply email us the tracking number of your return - to hello@stolenfrommysister.com - within 7 days of delivery to organise your return. Returns sent after this time will not be accepted and if posted, will be sent back RTS.

Returns will not be accepted if items are soiled or worn.

Sale items and items purchased with discount codes are final and cannot be returned.

TRACK YOUR ORDER

You can use the tracking number in your postage confirmation email to track your parcel with Australia Post here.

If you still have any unanswered questions please email us at hello@stolenfrommysister.com